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From 1980 to 2080: Boldly Creating the Bank of the Future

26 Jun 2025
AI & Software Stage
Not to be Missed
ING Belgium is currently undergoing perhaps one of the boldest transformations currently on the Belgian market – the New Banking Platform program. The program aims to transform ING Belgium out of its legacy, COBOL environment to modern, modular solutions that meet the needs of a bank of the future. The journey is colossal, transforming all parts of the core banking system, payments, cards and collections over the course of the next 8 years. Lucy Shenton, Head of Transformation and New Banking Platform, shares her reflections on the journey: the approach, key lessons learned on how to implement such a major program while not impeding the business of the bank, and looking forward to key challenges on the horizon.

Key Takeaways:
  • Embed the execution into the tribes, but with an independent steering function
  • Modularize the effort as much as possible for iterative, independent deliveries
  • Tactically scope and pair execution to realize business value along the way
Speakers
Lucy Shenton, Head of Transformation and New Banking Platform - ING Belgium

Sponsored by:

ING

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