Reimagining Customer Experience: Solving Problems with Generative AI

Ready to roll up your sleeves and put Generative AI to work on a real-world challenge? Join Booking.com for a high-energy, hands-on workshop where you’ll step into the role of a product innovator. After a brief training to provide some background and context, you’ll gather in small teams for some collaborative problem-solving, where you’ll tackle a genuine customer problem using AI tools. Then, pitch your team’s solution for the chance to win prizes (and bragging rights!).

Key Takeaways:

• Unlock the Future of Product Innovation: Discover how Generative AI can be your secret weapon to brainstorm groundbreaking ideas and revolutionise your product development process.
• Tackle a Real Customer Challenge & Spark Creative Solutions: Gain hands-on experience where you'll leverage the power of AI to find innovative answers to a specific user need.
• Compete, Collaborate & Win in Our Thrilling Mini-Hackathon (No AI Experience Needed!): Put your newfound knowledge to the test in a fun challenge with fantastic prizes up for grabs for the most innovative teams – zero prep required!

Required for session: At least one laptop per group.