Achieving Business Resilience With a Diverse Workforce

February 7, 2022 | Women In Technology

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Your biggest asset in achieving business resilience will be a diverse workforce

Now, more than ever, diversity is a pressing concern for global organisations. Not just to meet quotas, but to remain competitive in an environment rife with innovation and change. The shifting landscape of the world of technology is partly related to the demand for technological openness and to achieve this you need diverse teams.

The advent of technology – data science, machine learning, and artificial intelligence — has created a huge demand for specialists in these fields. More professionals on software teams means more specialised viewpoints and different ways of looking at problems.

The obvious benefit of having a diverse workforce means businesses may greatly improve their work environment for employees of all backgrounds, regardless of race, gender, sexual orientation, age, or religion, by deploying improved logistics and productivity software, notably in recruitment, employee training, communication, and wellbeing. It's also assisting organisations in being more innovative by allowing technologies to become more human-centric and intelligent.

It helps us all think out of the box

We can venture outside of our own ideas thanks to diversity. With expertise from various cultural backgrounds, we get new outlooks on procedures and problems. Having a boardroom full of the same middle-class, white men may not result in much variance of thinking, thus lacking innovation for the business. 

It stimulates creativity

Working as a programmer has a lot of rewards - one of which is that they are paid to be creative. When project deadlines force them to become "task fulfilment" machines, they can lose sight of creativity.

Every day, diversity aids them in broadening their horizons. They develop considerably more innovative ideas when they keep their thoughts open. Diversity is the match that ignites creative fires in what can be a conformist environment. It serves as a reminder that "crazy" ideas are frequently the "greatest" ideas.

Empathy will unlock the gateway to more human centred tech

Empathy is a challenge, especially as AI-enabled technology becomes more common. People connect with technology that has the capacity to affect programmers, software engineers, developers, and technologists. Teams must instil technology with greater "human-ness" as technology unleashes a higher consciousness. Empathy and emotional intelligence are required at this point. Teams can't put them in place if they cannot understand them and don't practise them on a regular basis.

Diversity stats are what people care about when looking or their next role

Regardless of the industry or size of the company, the recruitment process can be time-consuming and difficult. Businesses may establish a favourable recruitment and onboarding process for new workers, by providing them with the essential documentation and training remotely, as well as offering them access to the appropriate communication channels. This remotely accessible material can include information about the company's diversity and inclusion policies, as well as contact information in case the employee needs extra assistance or reassurance. Positive interactions with employees early in their careers indicate the company's open and welcoming culture.

It’s not just about fulfilling the diversity quota, it’s about building the foundations for tech companies to develop tech that not only matters, but tech that is innovative and human centric products and services.

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